- Savings on each project from 11% to 20% based on the type of project - fire, water, storm, maintenance, etc.
- Reduced workload for the adjuster which cause a reduction in claims cost to the carrier - estimating of the loss is done by a network qualified contractor and then agreed to with the adjuster
- More rapid response to clients by contractors - must call claimant within 45 minutes of assignment from Citadel - Citadel assignment from carrier to contractor is less than 45 minutes
- Because Citadel is a third party between the insured and contractor, direct liability for referrals for work done by the contractor is reduced
- Network contractors agree to start work prior to receiving payment
- All contractors in the network go through extensive background check concerning, work history, insurance, financial strength, licenses held and credit status
- Work of contractors is spot checked by Citadel to be sure that what is promised is delivered
- In times of major disaster multiple contractors are committed to this program to respond to the needs of our clients
- Citadel management has decades of experience successfully running this form of network program
- Contractor network is able to handle claims from $5000 to $100,000,000 +
- Some individual contractors are better suited for different sizes jobs - Citadel knows the capabilities of the various contractor members and assigns projects accordingly